RamsThoughts

July 5, 2006 4:26 am

Why the difference?

Filed under: Customer Service, Uncategorized — ramsblog @ 4:26 am

 

I stayed in a so-called five-star hotel (I choose not to mention the name here) few weeks ago in southern India. It was interesting what I noticed here one night. I came back to the hotel and went to a wash room. There were couple of housekeeping guys already there. There came in 2 non-asian indian nationals and washed their hands. When they were done, housekeeping guy just came around with a tray of hand towels and offered one to each. He then stood aside and I walked towards the wash basin, washed my hands and I managed with paper towel there. Why the difference? Was it taught to housekeeping people to do so? were they instructed like wise? Or is there some other reason?

6 Comments »

  1. hi…i think there would be some other reason…no way that people are discriminated in 5-star hotels…

    Comment by likhitha — July 20, 2006 2:33 pm @ 2:33 pm

  2. Probably! - Or, perhaps it was a co-incidence then :)

    Comment by ramsblog — July 20, 2006 7:04 pm @ 7:04 pm

  3. Hi Ram, 5 star or 7 star they treat non Asians as in the rich ppl who can give them tip of big amount. No doubt, they get preference everywhere.

    Cheers
    Nidhi

    Comment by Nidhi — July 24, 2006 5:27 am @ 5:27 am

  4. Nidhi,
    That could be the reason. I noticed the difference when I tipped somebody at some other instance and at different place.
    I have another post being drafted with respect to tipping… and will post once it is complete.
    Ram

    Comment by ramsblog — July 27, 2006 10:01 am @ 10:01 am

  5. Hi Ram, Seems you are writing a long post on tipping (kidding). If you have time, write a post.

    Cheers
    Nidhi

    Comment by Nidhi — September 22, 2006 10:08 am @ 10:08 am

  6. hmmm… looks like I forgot about it, hehe…
    thank you, Nidhi - I will try posting it sometime :)

    Comment by ramsblog — September 26, 2006 6:27 am @ 6:27 am

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