RamsThoughts

September 13, 2006 6:29 am

WordPress: Category section on WritePost page

Filed under: UX - User Experience,Wordpress — ramsblog @ 6:29 am

<update>Interesting…. only title with category got saved and my post content has gone… :) I think this is what I wrote ……

I like the new category list section format on write post page. Although I don’t remember how it was before - I was kind of thinking of a better list and I noticed a better one tonight.

Although, I would prefer not to check “uncategorized” by default, or/and if so, I think its a good idea to group all checked ones at the top of the list…

….. just a thought :)

Suggestica…. Which book to read?

Filed under: Books — ramsblog @ 6:20 am

I was asked many times as to what I do during my spare time - I don’t know about many others but I have/had cultivated a habit of reading books for many years now. Be it a technical book or a purely personality development or financial related books.

At times, it is hard to figure out what book to read. I used to stop by at Borders or Barnes and Noble stores, or any other book stores and wonder which one to read. I see a lot of books and think of reading all of them – but how do I set the priorities then? Well, I came across (via LifeBeyondCode) this new site named Suggestica, where you can find the books by expert areas and get the suggested titles to read. Suggestica seems to be more helpful if you also have a role model and want to know the kind of books they are reading and suggesting. for example, suggestions by BillGates, StephenCovey, JimCollins, KenBlanchard, RamCharan, and many others…

{Book reading,}

How do you know what to write on when you don’t find anything new?

Filed under: Blogging — ramsblog @ 5:30 am

Hmmmm… This is something occurred to me few days ago while I was looking at the blogstats for number of visits and the blog posts that were frequently read or visited. Well, professional bloggers may defy my thoughts here – but if you are like me, writing occasionally on some observations, and write some random thoughts that you go through or see in a day-2-day life, it might be possible that you may run out of ideas for a moment. I sometimes just login to my blog account and think of what to write :)   

Here is what I noticed when I logged in today – there are few posts that were frequently hit as I have been observing for a few days now. It makes me think of brain storming on those topics. I see this process sometimes to be beneficial by multi folds. a) Write something that is being frequently read/visited. b) help improve my thought process on those lines, c) may probably help identify the topic of my passion towards if at all, I can write more stuffs without really thinking so much; et. al.  

just a thought…. hehe

{blogging}

Sales staff at apparel store and courtesy

Filed under: Customer Service,Retail Industry — ramsblog @ 5:23 am

I visited Hyd few months ago. It was the first time I visited Hyd. I located a mall around the place where I stayed. I went into the mall to look for some clothes. No doubt the sales staff there is usually very helpful and mostly informative. Intentions might be to serve you better but it seems over-cautious or whatever – but it appears as if they are escorting (or watching) you while you are around. I picked something. A person appeared from nowhere took the garment I was holding started suggesting about the material color saying it was the best piece they had in the store – showed me some matching stuffs, – Well not giving me an option to say yes, he straight away headed towards the counter. I finally interrupted and said, I needed only one piece I had picked originally and thanked him for his suggestions. I thought he was a great advocate to suggest me all the great things.  

However, I decided on one item and said yes. The next moment I see him going towards the counter, I followed him. He checked the price and gave it to the person at the counter. He himself volunteered to ask me if I was paying by cash or card. Next minute, he checked the price, took out a tiny little notebook from his pocket, wrote the date time and the amount, and disappeared a very next second.  

So where did all the courtesy, etc go. Until the counter? Till the point to ensure the sales quota for the day?  And not really care about the customer through the completion of that transaction? I am happy that they explain very positive (though sometimes those items be of lower quality), etc – but how I wish they take time to thank the customer and wait till the transaction gets over? I just hope that the customer service gets better – although I had lot of better observations with respect to customer service at different places in Hyd.   :)

{customer service}

September 8, 2006 3:46 am

Yahoo mails with off dateYear…

Filed under: Uncategorized — ramsblog @ 3:46 am

I have set the preferences on Yahoo and hence most junk mails would go into “Bulk” folder – thats a great thing and yahoo bulk mail feature has been better than couple of others i have used. However, I am wondering why the list has off date for those junk folders – viz., [Mon Jan 18, 2038]. here is the screen shot…

Mind…thing

Filed under: Personal Development,Quotes — ramsblog @ 12:08 am

I received this in an email recently about the Mind. Most times, at least to me, my mind reads ahead at times and try to understand as it assumes when it reads slightly different. 

The mind is a wonderful thing. It starts to work the minute your born, and never stops until you get up to speak in public.”
             – John Mason Brown


Confident Gestures:

  • Stand with feet shoulder width apart
  • Uncrossing arms in front of the body or at sides
  • Holding open palms facing the audience, or closed palms facing the speaker
  • Holding head straight up, chin up, and chest out
  • Eye contact with group
  • Smiling

Well, I started reading this quote and I considered it ends with “…. until  the end of the life. ” Let’s think about it for a minute – I think for most of us having fear of public speaking – at least we used to call it as stage fear during my school days – it is like almost the end of life when go on a stage or talking to a bunch of people being a center of focus. I liked this quote with some pointers that help build up that confidence…

oh! this reminds me of one of the books on CD I recently listened to – where the author / reader says ” …. one of the biggest fear people have than the death itself is turned out to be public speaking….. ”  

thought of sharing it across…

{quotes, personalDevelopment}

September 7, 2006 5:48 am

Telephone Answering and Greetings etiquette…

Filed under: Customer Service,Miscellaneous,UX - User Experience — ramsblog @ 5:48 am

I know there must be already guidelines available to either setup the Out Of Office or holiday greetings on phone or / and leaving messages on phone recipient not picked up the call. Guy Kawasaki has recently pointed one such tip for leaving message on a missed call – no surprises and guess work; also say name and number at the begin and the end of the call [see #12 on this blog post].  Yes- I used to do that long time ago – that I would call my friends/cousins and ask them to guess who I was. I know that sounds funny if I recall it today, but I didn’t have to do that. I guess it would have been better off if I had just mentioned my name at first.  

How about the greeting messages we hear on some of the company / service industry phones?
I called up our doctor’s office over wee the week end. We know it was a labor day weekend and the offices would be closed. Since my wife wanted to see the doctor, I thought of just taking a chance and calling up that afternoon. It was about 1min and 49 seconds when I got an instruction to press what key to leave the message, after listening to all the story about why they are closed; when they would be open again; who can make appointments; what the next business day; etc etc et, al.  

Oh… one of the wireless telephone service also has the similar system. I called few of our friends in the past week (we mostly have different service providers), it took few instructions before I learned whether to press 9 or # to submit my voice message. In my opinion why not give submit option first and then proceed with further instructions? :)

September 5, 2006 8:02 am

Count 5 to 6 versus 5 or 6?

Filed under: English,Language — ramsblog @ 8:02 am

I am not sure if it is the language usage or something else. I have noticed people saying (yes, I did/do too) “there are about 3 to 4 units available”, “I bought 5 to 6 units (shirts) ” , et, al – when there is no option of buying half (example, I bought about 4 to 5 dozens of Apples). 
So which one is correct? [5 to 6 units] OR [5 or 6 units?]

:)  

Information Age / Participation Age

Filed under: Blogging,Interview,Tech — ramsblog @ 6:09 am

Blogging picks up the participation much faster than the TV or the Internet. If you have come across the s-curve in technology evolution what we see is the time taken for each technology to get popular. Although I don’t remember on top off my head – it is definitely faster for a TV and Internet compared to CAR, Airplane and Phone many decades ago. 

Blogging will grow much more faster as we see over all with new features like RSS feeds, etc that makes it so convenient to read and participate in more and more blog discussions, share ideas, learn from others, accept critics and appreciations to make our products and services better, et al.

I recently read an interview post of the CEO of Sun MicroSystems and he says “If the Information Age was passive, the Participation Age is active. One of the great things about writing a blog is the participatory aspect of it, not to mention that it’s a great platform to discuss the Participation Age.

An excerpt from this article “Aug. 1, 2006 — Santa Clara, Calif.-based Sun Microsystems Inc. President and CEO Jonathan Schwartz is working on cultivating the “Participation Age” one blog entry at a time. While some critics are unsure of how blogging can be applied to the bottom line, Schwartz offers evidence. One of his recent blogs notes that information travels best through word of mouth — working to educate consumers and potential clients

Better way to search own blog to link back?

Filed under: Blogging — ramsblog @ 5:29 am

I have noticed many blog posts that are linked back as far as few years on their own blog. I am wondering how one would remember the post they made few months/years ago and be able to link back. One of the examples I noticed recently where Alex had linked from his recent post to his blog 2 to 4 years ago. I have noticed Anita linking to her own blog post that she had posted few years ago. Is there an easy way to search and be able to link back? Just recently, I wanted to link my own post from few months ago when I was drafting something. I felt it was hard to search back and just left it not linked. :)  

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