RamsThoughts

May 21, 2008 7:14 pm

Software Quality…

280Group writes an article about “why Software still stinks here“. In this article the author says the product management is the key reason for why software fails. I like the way this article starts and pointing one of the key impediments as “being open for critical feedback and ideas“. I liked the way it was put across in one phrase as “this industry still so amused by its own opportunities” as an improvement factor.

I believe there are other factors to be accounted as well.

a. Strategy: Good strategy to drive the project management

b. being able to coach the teams and being transparent of what product management thinks of the end product and the teams knowing the exact same thing.

c. being open for feedback from the team – this has already been addressed in this article. additionally, most times the managements are firm on what they want and not really listen to the team though the management change the course (shift) when market changes. Why not the management listen to the internal team for what they have to say.

d. when it comes to “about buggy, inflexible and incomplete applications” –> irrespective of how the product management is, only the team can certify the quality gates and the entire team has to come up with the measures to comply with that. It is the team work and not just one product manager, I think.

I have been in the application development projects where the customers did not really know what they really really wanted, and I agree, it is our responsibility to help customers to define the features they really really want and omit the obsolete requirements. Agreed, product management plays a key role here, at the same time, I think, the entire engineering team should put themselves in customer shoes while designing the solution early on and not really blame the customers for not providing the requirements.

note: I am probably sounding a bit biased or defending here, but I am trying to see from a cursory look and from my own experience being in the industry.

 

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